Shipping Policy
Shipping Policy
Last Updated: June 2026
At Mazo Hub, we are committed to delivering your orders quickly, safely, and efficiently throughout Imphal. We take great care to ensure that every order reaches you in excellent condition and within the promised timeframe.
Order Processing
Orders are typically processed on the same day after successful order confirmation. Orders placed after business hours may be processed on the next business day.
Once your order is confirmed, our team will prepare it for dispatch and notify you regarding delivery.
Delivery Coverage
Mazo Hub currently offers delivery services exclusively within Imphal, Manipur.
If you are located outside our delivery area, please contact our customer support team before placing an order.
Same-Day Delivery
We offer same-day delivery on eligible products within selected areas of Imphal.
To qualify for same-day delivery:
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Orders must be placed during business hours.
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The product must be in stock.
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The delivery address must be within our serviceable area.
Same-day delivery availability may vary depending on order volume, product availability, weather conditions, and operational capacity.
Delivery Timelines
Estimated delivery times:
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Same-Day Delivery: Available on eligible orders within Imphal.
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Standard Delivery: Within 1 business day for most locations in Imphal.
Delivery times may vary during peak seasons, public holidays, or due to circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
Mazo Hub may offer free delivery promotions on selected products and special campaigns from time to time.
Order Tracking
For delivery updates, customers may contact our support team directly. Our team will provide the latest status of your order.
Packaging
All products are carefully inspected and securely packaged to ensure they arrive safely and in excellent condition.
Address Accuracy
Customers are responsible for providing complete and accurate delivery information. Mazo Hub is not responsible for delays caused by incorrect or incomplete address details.
Delivery Issues
If your order is delayed, missing, or arrives damaged, please contact us within 48 hours of delivery. Our team will investigate the issue and provide assistance as quickly as possible.
Contact Us
For any shipping or delivery-related inquiries, please contact:
Mazo Hub
Keishampat Sega Road, Konjeng Hajari Leikai
Next to Khadim Showroom
Imphal, Manipur, India
Phone: +91 7085971598
Email: mazohub1234@gmail.com
Business Hours:
Monday to Sunday: 9:30 AM – 7:00 PM