Frequently Asked Questions(FAQ)

Frequently Asked Questions (FAQ)

1. What products do you sell at Mazo Hub?

We specialize in quality electronics, kitchenware, and home appliances. From the latest gadgets to everyday essentials, Mazo Hub brings convenience and innovation right to your doorstep.

2. Do you offer delivery services in Imphal?

Yes! We offer fast and reliable delivery across Imphal. Orders within the city are usually delivered within 1–3 business days.

3. Can I return or exchange a product?

Absolutely. We accept returns or exchanges within 7 days of delivery, provided the item is in its original condition and packaging. To initiate a return, visit our Returns Page or contact us directly.

4. How can I track my order?

Once your order is shipped, you’ll receive a tracking link via SMS or email. You can also log in to your Mazo Hub account and check the order status under "My Orders."

5. What payment methods do you accept?

We accept:

• Credit/Debit Cards (Visa, Mastercard, RuPay)
• UPI (Google Pay, PhonePe, Paytm)
• Cash on Delivery (COD)
• Net Banking

6. Is Cash on Delivery available?

Yes, Cash on Delivery is available on most orders within Imphal. If an item is not eligible for COD, it will be mentioned during checkout.

7. Are your products under warranty?

Many of our electronics and appliances come with manufacturer warranties. Warranty details are listed on each product page.

8. How do I contact customer support?

You can reach our friendly support team:

• 📞 Call: 6009246158
• 📧 Email: mazohub1234@gmail.com
• 🕒 Hours: 9 AM – 7:00 PM (Monday to Sunday)

9. Do you offer discounts or promotions?

Yes! Keep an eye on our homepage, sign up for our newsletter, and follow us on social media for exclusive deals and seasonal offers.

10. How can I stay updated on new arrivals?

Subscribe to our newsletter or follow us on Instagram and Facebook for the latest products and updates.